Our heritage

Our story is about trust.

Founded in 1985, Hartwell Motors began with a simple premise: provide precision engineering and honest diagnostics to our local community in Saxmundham. Over three decades later, that commitment remains unchanged.

We don't just repair vehicles; we build relationships. Our state-of-the-art facility combines old-fashioned craftsmanship with the latest diagnostic technology, ensuring every vehicle that leaves our bay meets the highest standards of safety and performance. We believe transparency isn't a feature — it's the foundation of everything we do.

  • ASE Certified Master Technicians

    Rigorous, ongoing training.

  • Decades of Local Trust

    Serving the community since 1985.

  • State-of-the-art Diagnostics

    Equipped for modern automotive complexities.

Team of mechanics in the Hartwell Motors workshop
The experts

Meet our leadership team.

The precision behind the performance. Our master technicians bring decades of specialised experience to every diagnostic and repair.

Robert Vance

Robert Vance

Founder & Lead Diagnostician

With over 35 years of experience, Robert specialises in complex electrical systems and engine performance diagnostics.

Sarah Jenkins

Sarah Jenkins

Service Manager

Sarah ensures seamless communication between our technicians and clients, prioritising transparency and customer education.

David Chen

David Chen

Master Technician

Specialising in European imports, David brings precision engineering expertise and a meticulous eye for detail to the bay.